Policies

This Privacy Policy describes how and its affiliates (collectively ” Pet Gallery , we, our, us”) collect, use, share, protect or otherwise process your information/
personal data through our website https://angelzpetgallery.in/(hereinafter referred to as Platform).
Please note that you may be able to browse certain sections of the Platform without
registering with us.We do not offer any product/service under this Platform outside India
and your personal data will primarily be stored and processed in India. By visiting this
Platform, providing your information or availing any product/service offered on the
Platform, you expressly agree to be bound by the terms and conditions of this Privacy
Policy, the Terms of Use and the applicable service/product terms and conditions, and
agree to be governed by the laws of India including but not limited to the laws applicable
to data protection and privacy. If you do not agree please do not use or access our
Platform.Collection-We collect your personal data when you use our Platform, services
or otherwise interact with us during the course of our relationship.and related
information provided from time to time. Some of the information that we may collect
includes but is not limited to personal data / information provided to us during signup/registering or using our Platform such as name, date of birth, address,
telephone/mobile number, email IDand/or any such information shared as proof of
identity or address. Some of the sensitive personal data may be collected with your
consent, such as your bank account or credit or debit card or other payment instrument
information or biometric information such as your facial features or physiological
information (in order to enable use of certain features when opted for, available on the
Platform) etc all of the above being in accordance with applicable law(s) You always
have the option to not provide information, by choosing not to use a particular service or
feature on the Platform. We may track your behaviour, preferences, and other
information that you choose to provide on our Platform. This information is compiled and
analysed on an aggregated basis. We will also collect your information related to your
transactions on Platform and such third-party business partner platforms. When such a
third-party business partner collects your personal data directly from you, you will be
governed by their privacy policies. We shall not be responsible for the thirdparty
business partner’s privacy practices or the content of their privacy policies, and we
request you to read their privacy policies prior to disclosing any information. If you
receive an email, a call from a person/association claiming to be seeking any personal
data like debit/credit card PIN, net-banking or mobile banking password, we request you
to never provide such information. If you have already revealed such information, report
it immediately to an appropriate law enforcement agency.Usage- We use personal data
to provide the services you request. To the extent we use your personal data to market
to you, we will provide you the ability to opt-out of such uses.

This document is an electronic record in terms of Information Technology Act, 2000 and
rules there under as applicable and the amended provisions pertaining to electronic
records in various statutes as amended by the Information Technology Act, 2000. This
electronic record is generated by a computer system and does not require any physical
or digital signatures. This document is published in accordance with the provisions of
Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that
require publishing the rules and regulations, privacy policy and Terms of Use for access
or usage of domain name https://angelzpetgallery.in/ (“Website”), including the related mobile
site and mobile application (hereinafter 3 referred to as “Platform”). The Platform is
owned by Pet Gallery, a company incorporated under the Companies
Act, 1956 with its registered office at (Ground First Floor, K.M 24/55 A, K.M 24/55B, MJ BUILDING, WAYANAD ROAD , KODUVALLY, South koduvally, Koduvally Kozhikode kerala 673572) (hereinafter referred to as“Platform Owner”, “we”, “us”, “our”). Your use of the Platform and services and tools are

governed by the following terms and conditions (“Terms of Use”) as applicable to the
Platform including the applicable policies which are incorporated herein by way of
reference. If You transact on the Platform, You shall be subject to the policies that are
applicable to the Platform for such transaction. By mere use of the Platform, You shall
be contracting with the Platform Owner and these terms and conditions including the
policies constitute Your binding obligations, with Platform Owner. These Terms of Use
relate to your use of our website, goods (as applicable) or services (as applicable)
(collectively, “Services”). Any terms and conditions proposed by You which are in
addition to or which conflict with these Terms of Use are expressly rejected by the
Platform Owner and shall be of no force or effect. These Terms of Use can be modified
at any time without assigning any reason. It is your responsibility to periodically review
these Terms of Use to stay informed of updates. For the purpose of these Terms of
Use, wherever the context so requires “you”, “your” or “user” shall mean any natural or
legal person who has agreed to become a user/buyer on the Platform. ACCESSING,
BROWSING OR OTHERWISE USING THE PLATFORM INDICATES YOUR
AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF
USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING.

Return
We have a 5-day return policy, which means you have 5 days after receiving your item
to request a return.Once the return product is received it will be inspected and the return will be approved
within 2 days

Refunds

We will notify you once we’ve received and inspected your return, and let you know if
the refund was approved or not. If approved, you’ll be automatically refunded on your
original payment method within 10 business days. Please remember it can take some
time for your bank or credit card company to process and post the refund too.

All orders are delivered within 2-3 business days. Orders are not shipped or delivered
on weekends or holidays. If we are experiencing a high volume of orders, shipments
may be delayed by a few days. Please allow additional days in transit for delivery. If
there will be a significant delay in the shipment of your order, we will contact you via
email or phone.