Step 1: Contact Us Within 14 Days
If you wish to return or exchange an item, please contact us within 14 days of receiving your order. Requests for price adjustments will be honored if the item was purchased at full price and marked down within 7 days of receipt.

Step 2: Prepare Your Return
Ensure the item is unused, in its original condition and packaging, and include the original receipt, packing slip, or a copy of the transaction. Please note that custom orders and final sale items cannot be returned or exchanged.

Step 3: Send the Item Back
Return shipping charges and insurance are the responsibility of the customer unless we have sent an incorrect item. Customers are also responsible for any shipping charges on bounced or undeliverable packages.

Step 4: Inspection & Approval
Once we receive your returned item, it will be inspected. We reserve the right to deny a refund if the merchandise does not meet our return policy requirements.

Step 5: Refund Process
Approved refunds will be issued to the original payment method within 2–3 business days of receiving the returned item. You will receive an email confirmation once the refund has been processed. Please note that your bank may require additional time to post the refund to your account.